HOMYGO matches families with verified caregivers for eldercare, patient recovery, and nanny care. Kinetic Flow AI took them from manual, WhatsApp-based operations to a fully automated digital ecosystem, orchestrating booking platforms, document verification dispatches, and WhatsApp Business scheduling alerts.
HOMYGO’s services are in high demand, but coordinating dispatches manually created bottlenecks. Operations staff spent hours on WhatsApp and phone calls trying to verify credentials, check shift availability, assign care providers, and track active bookings.
Kinetic Flow AI designed and built a complete operational ecosystem that completely digitizes the caregiver lifecycle—from initial recruitment and background check verification to automated matching, service monitoring, and payment dispatches.
Supabase database tracking client requirements, caregiver specialties, backgrounds, and real-time schedules.
An matching engine parsing client location, duration, and patient conditions to select the optimal caregiver.
Full WhatsApp Business API integrations delivering auto-pushed shift invitations and quick confirmations.
Automated payout pipelines integrated with Cashfree Payments to handle caregiver disbursements instantly.
We delivered a multi-tiered software ecosystem custom-tailored for families, caregivers, and central operations coordinators.
Allows customers to explore care packages, submit bookings, manage patient profiles (medical files, shift needs), and securely process payments. Built mobile-responsive for simple, on-the-go discovery.
A digital registration workflow for care providers. Supports document uploads (ID card, background credentials, certificates), profile and rate management, and shift availability scheduling.
Real-time manager dashboard for operations teams to verify caregivers, approve profiles, review booking match matrices, coordinate active schedules, and track automated caregiver dispatches.
Integrated messaging workflows matching bookings to caregivers instantly. Caregivers receive shift alerts directly via WhatsApp, and confirming with a single reply automatically updates the booking.
To support HOMYGO's operational scale, we designed specific transactional subsystems and automation models.
Dynamic, hourly grid scheduling system preventing booking collisions and optimizing caregiver assignments across active shifts.
Structured operations checklist enforcing Aadhar/ID validation and nurse credentials approval before shift dispatches.
Automated compensation trackers compiling verified caregiver hours and initiating weekly payouts via Cashfree Payments.
Intelligent chatbot managing client inquiries, gathering requirements, and routing booking leads directly to the dashboard.
Replacing fragmented messaging chains with HOMYGO's centralized dashboard dramatically accelerated the company's business logistics.
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